SuperBuy QC Checklist: How to Spot Flaws Before Shipping

Quality Control photos are the single most important checkpoint in the SuperBuy workflow. Once you approve a QC photo and the item ships internationally, returning it becomes expensive, slow, or sometimes impossible. In 2026, SuperBuy's warehouse photography has improved in consistency, but the responsibility still falls on you to inspect every detail. This checklist breaks down what to look for across all major categories, how to request retakes, and when to reject an item outright.

The Golden Rule of QC

Never approve a warehouse photo in a hurry. The five minutes you spend zooming into stitching and alignment can save weeks of disappointment. SuperBuy agents take photos from standardized angles, but they do not know what flaws matter to your specific item. A crooked logo on a jersey is catastrophic. A slightly loose thread on a hoodie drawstring is minor. Your job is to know the difference.

Universal QC Checklist

Regardless of category, every item should pass these baseline checks:

Category-Specific Red Flags

Each product category has unique failure points. Here are the most common ones to watch for:

• Shoes: Sole separation at the toe box, misaligned logo embossing, and tongue tag font weight are the top three issues.
• Hoodies / Sweaters: Check hood seam alignment, drawstring tip quality, and whether the fleece lining is uniform across the interior.
• T-Shirts: Shoulder seam straightness, print registration (is the graphic centered?), and neck label alignment are critical.
• Jackets: Zipper slider branding, waterproof seam taping, and cuff adjustment mechanisms often show quality tier.
• Jerseys: Nameset number alignment is the most common flaw. Request a straight-on back photo if not provided.

When to Request a Retake

You are entitled to request retake photos if the original is insufficient. Common retake triggers include:

1. Photo is blurry or poorly lit, hiding detail you need to inspect.
2. The angle does not show the flaw you are worried about (e.g., no back photo for a jersey nameset).
3. You need a measurement photo with a ruler next to the item to verify dimensions.
4. The photo does not include an accessory or detail mentioned in the spreadsheet.

Be specific in your retake request. Instead of "photo is bad," write "Please retake the back of the jersey with the camera parallel to the numbers so I can check vertical alignment." Specific requests get faster, better results.

When to Reject an Item

Pro QC Habits in 2026

The most experienced SuperBuy users follow a consistent routine: open QC photos on a large screen, not a phone. Zoom to 150-200%. Compare against the spreadsheet reference image side by side. Take notes on any concerns before messaging the agent. Batch your retake requests into one message rather than sending multiple tickets. And most importantly, never approve an item at midnight when you are tired. Sleep on it, inspect again in the morning, and only then click approve.